Mentaya

Get cash pay clients at your full rate.

Just because you don’t take insurance... doesn’t mean your clients can’t use their insurance.
📞 JOIN A FREE DEMO
Header image
DON'T JUST TAKE OUR WORD FOR IT

Real words from real therapists

WHY WORK WITH US

Want to start feeling secure about being private pay?

Collect your full cash rate – up front.

Then help your clients access their insurance benefits without taking on the burden of insurance yourself.

Our team of insurance pros gets your clients reimbursed, on average, 62% for therapy using “out-of-network” benefits.

Instantly verify benefits

Help clients discover how affordable private pay therapy can be.

Accelerate reimbursements

Get your clients reimbursed faster so they can reinvest their money back into therapy.
OUR MENTAYA COMMUNITY

Join our community of business-saavy therapists!

"Some people are not familiar with out-of-network benefits. Not only will Mentaya automatically verify your benefits, but they will also help people get reimbursed 40-80% on their sessions."
Sarah Weber
MA, LMHC, ATR-P
"Offering 80% reimbursement on claims has really helped keep our clients coming back."
Josephine Ampaw Greene
LCSW, MFTC, MA
"It’s surprisingly easy and intuitive it was to use... not like other complicated 10-step processes."
Matthew Keller
Phd, LMFT, CST
"Clients don't have to wait until the end of the month to do their invoices. They are automatically submitted weekly, which speeds up insurance reimbursement and helps clients pay for their next session."
Lesley Stahl
PsyD
"Mentaya is a wonderfully supportive part of my practice."
Elizabeth Geeslin
MA, LMFT
"My role as a healthcare provider is to alleviate suffering, but dealing with finances and insurance companies can cause my clients distress. With Mentaya, this is no longer a concern, and it actually strengthens my ability to serve them."
Emily Hershenson
MSW, LICSW
"Some people are not familiar with out-of-network benefits. Not only will Mentaya automatically verify your benefits, but they will also help people get reimbursed 40-80% on their sessions."
Sarah Weber
MA, LMHC, ATR-P
"Offering 80% reimbursement on claims has really helped keep our clients coming back."
Josephine Ampaw Greene
LCSW, MFTC, MA
"It’s surprisingly easy and intuitive it was to use... not like other complicated 10-step processes."
Matthew Keller
Phd, LMFT, CST
"Clients don't have to wait until the end of the month to do their invoices. They are automatically submitted weekly, which speeds up insurance reimbursement and helps clients pay for their next session."
Lesley Stahl
PsyD
"Mentaya is a wonderfully supportive part of my practice."
Elizabeth Geeslin
MA, LMFT
"My role as a healthcare provider is to alleviate suffering, but dealing with finances and insurance companies can cause my clients distress. With Mentaya, this is no longer a concern, and it actually strengthens my ability to serve them."
Emily Hershenson
MSW, LICSW

Ready to see the magic? ✨

Free! (for therapists)
We charge your clients a 5% fee per claim – guaranteed successful claim submission, or their money back.
GET STARTED
Submit out-of-network claims in seconds
Option for easy session payments, lower fees
No hidden fees. We use Stripe and simply pass on their fees: 2.9% + 30¢ for credit cards, 0.8% for ACH (direct debit)
FREE access to our EHR (in beta!)
Optional add-on!
Add Benefits Calculator for $29/month
Instantly calculate clients' out-of-network benefits
Add to your website to attract private pay clients
Unlimited insurance benefit checks
Month-to-month, you can cancel / pause anytime!
FIRST CLAIM FREE!

5% per claim
(e.g. $200 session = $10 per claim)
Successful reimbursement – or your money back, guaranteed.
GET STARTED
Effortless reimbursement – we take care of it all
5% fee per claim, can be paid by provider or client
Faster turnaround time on reimbursement
2.9% + 30¢ for credit cards, 0.8% for ACH (direct debit)
We take care of denials & resubmit, at no cost
Direct support email to our insurance experts
SUPPORT

Frequently asked questions

How can Mentaya help my practice?
Mentaya offers a hassle-free experience for therapists and their clients by verifying clients' out-of-network benefits and handling all claims. This allows therapists to focus on providing care and forget about dealing with insurance. Using Mentaya, you can expect:

- Increased caseload and practice revenue
- Enhanced client satisfaction and retention
- Savings on billing and payment processing
Who can use Mentaya?
Private practice therapists, psychologists, psychotherapists, and any mental health practitioner who has private pay clients and does not want to deal with insurance.

We take care of everything – from verifying out-of-network benefits to automatically submitting claims to help your clients get reimbursed. You will be completely shielded from dealing with insurance companies, and you can focus on providing care to your clients.

You can also use Mentaya if you are on insurance panels, and we will work specifically with your out-of-network clients to help them get reimbursed for therapy.
How does Mentaya's billing platform work?
Mentaya's streamlined billing service allows you to charge a session and submit a claim in one place. Your client can connect their credit card, or link their bank information for lower processing fees, and you will receive immediate payment after you charge.

If you prefer to use a different platform for billing, you can choose the "claim only" option to simply generate and submit a claim. You would charge for the session elsewhere.
How do you deal with claim denials?
We have an effective and streamlined claim submission process to minimize denials. If a claim does get denied, we'll take care of fixing it and resubmitting it at no additional cost to the therapist or their client. If for any reason we are unable to successfully submit the claim, we guarantee an 100% refund of our fees.
Can you submit claims for prelicensed clinicians under supervision?
We are happy to submit claims on behalf of therapists who are currently under supervision, but please note that reimbursement depends on the specific insurance plan. We offer this service risk-free, meaning that if the client doesn’t receive reimbursement, we'll refund our claims processing fee.
Are you HIPAA compliant?
Yes, we are HIPAA compliant. We take the privacy of your clients very seriously and make sure that all data from you and your clients are kept confidential. We have multiple layers of privacy and security in place. For more information please see our BAA agreement.
How do I get started?
You can get started by signing up here. To create an account, all you need is your first name, last name, practice type, and NPI number.
Avatar photoAvatar photoAvatar photo

Still have questions?

For basic questions, you can visit our Help Center or reach us via email:
If you'd like to learn more:
📞 JOIN A FREE DEMO