SIMPLIFY YOUR MENTAL HEALTH

We make reimbursement easy

Once you sign up for Mentaya, we will work with your therapist to make sure your insurance reimburses you for therapy!

Instantly check your benefits

Verify if you have out-of-network benefits, and see your expected reimbursement for therapy.

Mentaya submits your claims

We will make sure your claims are submitted successfully, and we're here to support you 24/7.

Get reimbursed ASAP

We submit claims after every session to make sure you get your money back ASAP.

Ready to see the magic? ✨

No more superbills. No more dealing with insurance.
Simply sign up and we'll take care of the rest!

FIRST CLAIM FREE!
‍

5% per claim

(e.g. $200 session = $10 per claim)

Successful claim submission – or your money back, guaranteed.

GET STARTED

No work for you – we work with your therapist to submit claims!

We can submit claims retroactively (e.g. your old superbills from months ago!)

Faster turnaround time on reimbursement

We call insurance companies to fight denials!

Same-day access to our team of insurance experts

Concierge customer support

FIRST CLAIM FREE!
‍

5% per claim

(e.g. $200 session = $10 fee per claim)

Successful reimbursement – or your money back, guaranteed.

GET STARTED

Reimbursement without having to lift a finger

Faster turnaround time on reimbursement

Intelligent claim validation to reduce claim denials

Dedicated access to our team of insurance experts

Concierge customer support

SUPPORT

Frequently asked questions

What if I have past superbills that I haven’t submitted?

We can definitely help with that! Once you setup an account, you can upload all of your past superbills on Mentaya by going to the Past Superbills section in your patient portal and we'll take care of it.

Which insurance plans are eligible for reimbursement?

You are eligible if your insurance plan has out-of-network benefits (PPO, POS, and HDHP plans). HMOs, Medicaid, and traditional Medicare plans do not have OON benefits. You can use your therapist's instant benefits calculator to see if you qualify!

What if I don’t see my insurance listed when I’m signing up?

We work with all the major insurance plans (and more)! If you don't see your insurance company listed, email support@mentaya.com and we'll add it to our list.

Once I set up my account, do I need to take any additional steps to submit claims?

Nope, that's it! We've got you covered – we'll work with your therapist to make sure your claims are submitted successfully.

What happens if my claim gets rejected?

Truthfully, we rarely receive rejections. We have an intelligent claims system that ensures your claims get submitted correctly. But if something does go wrong, we'll take care of it and resubmit the claim for you at no extra cost – or give you a full refund if for whatever reason your insurance refuses to accept the claim.

How does Mentaya reimbursement work and what factors affect the amount and timing of the reimbursement?

We work with your therapist to submit claims for you, so all you have to do is wait for your insurance reimbursement checks to arrive in the mail / direct deposited into your bank account.

The exact amount you get reimbursed will depend on your particular insurance plan. PPO plans can cover anywhere from 30-80% of the session cost.

Once you meet your deductible, it takes a few weeks for you to get reimbursed. At Mentaya, we submit claims after every session to help you get reimbursed as quickly as possible.

Is my data safe?

Yes! We are HIPAA compliant. We only use your information to calculate your benefits and file claims on your behalf. Your data will never be shared without your consent.

Still have questions?

For basic questions, you can visit our Help Center or reach us via email:

SUPPORT@MENTAYA.COM

Mentaya

Save up to 80% on therapy.

Discover hidden savings you never knew existed