No paperwork, just meaningful work. We handle your clients’ insurance claims and offer a successful reimbursement guarantee — so you can focus on your therapeutic work.
We help your clients understand the true cost of out-of-network therapy in just a few seconds, so they feel empowered to start therapy.
Accelerate reimbursements
We cut turnaround time by up to 4 weeks with our automatic claim submissions, enabling clients to reinvest their insurance payments in future sessions.
OUR MENTAYA COMMUNITY
Real words from real people
Join our community of therapists committed to making mental healthcare more accessible.
"Some people are not familiar with out-of-network benefits. Not only will Mentaya automatically verify your benefits, but they will also help people get reimbursed 40-80% on their sessions."
Sarah Weber
MA, LMHC, ATR-P
"Offering 80% reimbursement on claims has really helped keep our clients coming back."
Josephine Ampaw Greene
LCSW, MFTC, MA
"It’s surprisingly easy and intuitive it was to use... not like other complicated 10-step processes."
Matthew Keller
Phd, LMFT, CST
"Clients don't have to wait until the end of the month to do their invoices. They are automatically submitted weekly, which speeds up insurance reimbursement and helps clients pay for their next session."
Lesley Stahl
PsyD
"Mentaya is a wonderfully supportive part of my practice."
Elizabeth Geeslin
MA, LMFT
"My role as a healthcare provider is to alleviate suffering, but dealing with finances and insurance companies can cause my clients distress. With Mentaya, this is no longer a concern, and it actually strengthens my ability to serve them."
Emily Hershenson
MSW, LICSW
"Some people are not familiar with out-of-network benefits. Not only will Mentaya automatically verify your benefits, but they will also help people get reimbursed 40-80% on their sessions."
Sarah Weber
MA, LMHC, ATR-P
"Offering 80% reimbursement on claims has really helped keep our clients coming back."
Josephine Ampaw Greene
LCSW, MFTC, MA
"It’s surprisingly easy and intuitive it was to use... not like other complicated 10-step processes."
Matthew Keller
Phd, LMFT, CST
"Clients don't have to wait until the end of the month to do their invoices. They are automatically submitted weekly, which speeds up insurance reimbursement and helps clients pay for their next session."
Lesley Stahl
PsyD
"Mentaya is a wonderfully supportive part of my practice."
Elizabeth Geeslin
MA, LMFT
"My role as a healthcare provider is to alleviate suffering, but dealing with finances and insurance companies can cause my clients distress. With Mentaya, this is no longer a concern, and it actually strengthens my ability to serve them."
5% fee per claim, can be paid by provider or client
Process session payments
2.9% + 30¢ for credit cards, 0.8% for ACH (direct debit)
Access to insurance experts
Instantly check clients' benefits
Add benefits checker to website
Same-day customer support
Mentaya is SO easy to use, and helps therapists charge their cash pay rate.
Kelley Stevens
MA, LMFT
Wow, Mentaya is so cool!
David Lin
President of the California Psychological Association
I love it and use it for my clients! Mentaya was my favorite tech find of 2022.
Kathryn Esquer
Founder of The Teletherapist Network
SUPPORT
Frequently asked questions
Everything you need to know about the product and billing.
How can Mentaya help my practice?
Mentaya offers a hassle-free experience for therapists and their clients by verifying clients' out-of-network benefits and handling all claims. This allows therapists to focus on providing care and forget about dealing with insurance. Using Mentaya, you can expect: - Increased caseload and practice revenue - Enhanced client satisfaction and retention - Streamlined billing and payment process
Who can use Mentaya?
Private practice therapists, psychologists, psychotherapists, and any mental health practitioner who has private pay clients and does not want to deal with insurance.
We take care of everything – from verifying out-of-network benefits to automatically submitting claims to help your clients get reimbursed. You will be completely shielded from dealing with insurance companies, and you can focus on providing care to your clients.
You can also use Mentaya if you are on insurance panels, and we will work specifically with your out-of-network clients to help them get reimbursed for therapy.
How does Mentaya's billing platform work?
Mentaya's streamlined billing service allows you to charge a session and submit a claim in one place. Your client can connect their credit card, or link their bank information for lower processing fees, and you will receive immediate payment after you charge.
If you prefer to use a different platform for billing, you can choose the "claim only" option to simply generate and submit a claim. You would charge for the session elsewhere.
How do you deal with claim denials?
We have an effective and streamlined claim submission process to minimize denials. If a claim does get denied, we'll take care of fixing it and resubmitting it at no additional cost to the therapist or their client. If for any reason we are unable to successfully submit the claim, we guarantee an 100% refund of our fees.
Can you submit claims for prelicensed clinicians under supervision?
We are happy to submit claims on behalf of therapists who are currently under supervision, but please note that reimbursement depends on the specific insurance plan. We offer this service risk-free, meaning that if the client doesn’t receive reimbursement, we'll refund our claims processing fee.
Are you HIPAA compliant?
Yes, we are HIPAA compliant. We take the privacy of your clients very seriously and make sure that all data from you and your clients are kept confidential. We have multiple layers of privacy and security in place. For more information please see our BAA agreement.
How do I get started?
You can get started by signing up here. To create an account, all you need is your first name, last name, practice type, and NPI number.
Still have questions?
Feel free to reach out or schedule a call with our team.
.png)
.png)
.png)
.svg)
.svg)
