Save up to 80% on therapy.

Paying hundreds of dollars per session? We can help you use your insurance benefits to get thousands of dollars back per year.
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5% per claim

Successful claim reimbursement – or your money back, guaranteed.
We will fight to make sure you to get the reimbursement you are entitled to.
Faster reimbursement via electronic claim submissions
Intelligent claim validation to reduce claim denials
Same-day access to our team of insurance experts
Concierge customer support

Frequently asked questions

Which insurance plans are eligible for reimbursement?
You are eligible if your insurance plan has out-of-network benefits (PPO, POS, and HDHP plans). HMOs, Medicaid, and traditional Medicare plans do not have OON benefits, but Medicare Advantage may.

Out-of-network benefits are benefits that your insurance plan provides for services received from providers who aren't in the plan's network.

If you're unsure whether your plan is eligible, you can email and we are happy to manually check your benefits. Simply send us your full name, date of birth, and a photo of the front and back of your insurance card with your member ID.
What if I don’t see my insurance listed when I’m signing up?
We work with almost all major commercial medical insurance plans and strive to add new ones as frequently as possible. If you don't see your insurance company listed, email and we'll work on adding it to our list.
Can Mentaya help me with past therapy bills?
Yes, you can upload your past superbills on Mentaya by going to the Past Superbills section in your client portal. Mentaya can submit them for you to get reimbursed more quickly.
Once I set up my account, do I need to take any additional steps to submit claims?
No, once you set up your account on Mentaya, your settings will be set to automatically submit claims, so you don't need to take any additional steps. Your therapist will be submitting claims for you through Mentaya.
What happens if my claim gets rejected?
We use an intelligent claims system that ensures your claims get submitted correctly, so we rarely receive rejections. If something does go wrong, we'll take care of it and resubmit the claim for you at no extra cost.
How does Mentaya reimbursement work and what factors affect the amount and timing of the reimbursement?
Your therapist will submit claims for you, and all you have to do is wait for your insurance reimbursement checks to arrive in the mail.

The exact amount you get reimbursed will depend on your particular insurance plan. PPO plans can cover anywhere from 30-80% of the session cost.

Once you meet your deductible, it takes a few weeks for you to get reimbursed. At Mentaya, we submit claims after every session to help you get reimbursed as quickly as possible.
Is my data safe?
Yes! We are HIPAA compliant. We only use your information to check your benefits and file claims on your behalf. Your data will never be shared without your consent.
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Still have questions?

Feel free to reach out or schedule a call with our team.