Billing and Claims
Therapists can use Mentaya to submit claims for clients, and we also enable therapists to charge clients through our platform!
Our payment processing fees:
If you choose to charge clients for the session via Mentaya, you can have your client either pay by credit card or enter their bank account info on Mentaya.
Unlike some other services out there, we do not take any cut for payment processing. We work with Stripe and simply pass along their fee:
Credit card processing fee: 2.9% + 30 cents per transaction
ACH (direct debit) fee: 0.8% (capped at $5.00) per transaction
Our 3 charge mode options:
Claim only: Want to charge clients for the session on another platform? No problem! Choose this and your client will only get charged Mentaya’s 5% claim fee. Mentaya will automatically submit the claim.
Session + Claim: Want to charge clients and have claims be automatically submitted for each session all in one place? You can do that through Mentaya! Your client gets charged for the full session + 5% claim fee and Mentaya will automatically submit the claim.
Session only: Want to charge your client for the session without submitting a claim? With “session only”, you can simply charge your client for the session – no claim fee is charged, and no claim is submitted.
Let's break it down for you with an example:
Email us at firstname.lastname@example.org.